Name the broker
Tell us which broker connection you have in mind so we can check the relevant technical path.
Contact
Which broker workflow are you planning?
Describe the connection and rules you want to examine; please leave out passwords and account credentials.
Give us the outline, not account access
A useful first message names the broker, the broad type of strategy and the order types you expect to use. Tell us whether you want to discuss a new configuration, a test or a problem with an existing workflow. We can use that outline to identify the right questions for a follow-up. Please do not include passwords, access tokens, account numbers or financial information in the form. A contact request does not connect an account or enable trading.
What helps us assess your request
Describe the rule
Summarise the signal and intended order in ordinary language; you do not need to send proprietary code initially.
State the stage
Let us know whether you are planning, testing or reviewing an existing configuration.
Mention your question
Point to the specific uncertainty you want addressed, such as mapping, alerts or test assumptions.
Send a workflow question
Use the form for an initial enquiry. After submission, you will see a confirmation page.
When and how to reach us
Our East London team handles enquiries Monday to Friday, 09:00 to 17:00 South African time. You can email hello@cabinetgrabs.com or call +27 43 555 0148 if a written outline is easier to discuss first. Our address is 12 Oxford Street, East London 5201, South Africa. Support for an active paid plan follows that plan's stated terms; the contact form is not an emergency trading or broker-support channel. For account-specific order status, check with your broker directly.
The people and tools behind a reply
